The staff members of the Institute are involved in several community service projects that include the following:
- Providing career guidance and counselling to high school students;
- Serving in inner councils in their communities;
- Serving as executive committee members in several organizations and associations such as the Swaziland Educational Research Association (SERA), Forum for African Women Educationalist (FAWESA), Swaziland Reading Association (SRA), school committees, and several church bodies and committees; and
- Facilitating capacity building workshops on open educational resources and materials design and development.